Reach a human.
Email safety@playgymtag.fit for app support, privacy questions, safety concerns, reports, blocks, takedown requests, corrections, or appeals.
What to include
Describe what happened and the help you need. If your question concerns a Tag or report, include its in-app identifier when available. Do not email passwords, one-time codes, or private photo or video files.
Safety reports
Use the in-app Report and Block controls when you can. A block stops unresolved play between the pair without a game penalty. The pilot aims to triage safety reports within 24 hours and act within 72 hours on a best-effort basis.
Urgent help
GymTag support is not an emergency service. If someone is in immediate danger, contact 911 or the appropriate local emergency service first.